About the IT Technical Services Network Group:
The IT Technical Services Network group is responsible for planning, design, implementation, support, and monitoring of complex network, security, and cloud infrastructure for the university, ensuring that enterprise-wide applications, internet, and intranet services provided to students, faculty, staff, vendors, and guests are secure, robust, and readily available.

Job Description:

• The IT Technical Services – Network group is seeking a UHD student to provide wireless and network support.
• Will work closely with network administrators.
• Provides data entry for the Help Desk Ticketing System.
• Assists with development and technical documentation.
• Provide network support to other IT departments, such as User Support Services.
• Other Duties as assigned.

Knowledge, Skills, and Abilities:

• Network Technologies knowledge preferred.
• Strong analytical and problem-solving skills.
• Knowledge of Windows Operating Systems, Internet browsers, and other network applications.
• Must be dependable and willing to learn new skills.
• Must have excellent oral and written communication skills.
• Must be available 20 hours per week.
• Must be a self-starter.
• Knowledge of and experience working with a variety of wireless devices.
• Have basic software and hardware troubleshooting experience.

Qualifications

• Must be a current UHD student.
• Must be able to work on Friday.